We’re a Playa del Carmen-based agency offering personalized tours and authentic experiences. With real local support and attention to detail, we’ve always got your back.
Top Riviera Maya Destinations
FAQs Everything You Need to Know Before Booking
What makes WalkMe Travel different from other tour companies?
We’re not a mass–market tour operator. WalkMe Travel offers authentic, ethical, small–group experiences with certified guides, modern transport, and real local connections.
We don’t sell tours — we create memories with purpose.
Are you a real, certified local agency?
Yes — WalkMe Travel is a licensed physical and digital agency based in Playa del Carmen.
All our tours and partners are verified and insured, so you can book with total confidence.
Do you offer discounts for groups or multi–tour bookings?
Yes! We offer special rates for groups and travelers booking more than one experience.
Contact us directly and we’ll customize the best option for your itinerary.
What happens if something goes wrong during my trip?
Your peace of mind is our priority. We offer a Satisfaction Guarantee and 24/7 support via WhatsApp and email.
If something isn’t as promised, we fix it — immediately.
What common scams should I avoid when booking tours in the Riviera Maya?
Be cautious with:
– “Too cheap” tours or “free breakfasts” (often timeshare traps)
– Fake websites with stolen photos
– Outdated vehicles or unlicensed guides
WalkMe Travel guarantees real experiences, fair prices, and verified service.